always fixIT

Managed IT for small business

Plug it in. We'll take care of the IT.

We post you a tiny box. Plug it into any USB charger and it quietly maps, documents and watches over your office network. Our technicians fix problems remotely, and nothing changes without your OK.

Get your box See how it works
Office network Scanned 2 min ago
  1. 01Router · NBN192.168.1.1Cert expires in 21 days
  2. 02Wi-Fi access point192.168.1.2OK
  3. 03Reception PC192.168.1.20OK
  4. 04Printer · Brother192.168.1.31OK
  5. 05NAS · Backups192.168.1.40OK
  6. 06Camera · Car park192.168.1.60OK
  7. 07EFTPOS terminal192.168.1.75OK
  8. 08Meeting room TV192.168.1.88OK
8 devices1 suggestion waiting
Example network. Device names and addresses are illustrative.

Smaller than a matchbox. That's the whole install.

No server cupboard, no technician visit, no software to install on your computers.

Power
Any USB phone charger
Connects to
Your office Wi-Fi, set up before we post it
Talks to
Only us, through an encrypted tunnel
Opens to the internet
Nothing

How it works

Three steps, and only one of them is yours.

  1. 1

    We post it

    Your box arrives already set up for your office Wi-Fi.

  2. 2

    You plug it in

    Any USB charger, anywhere the Wi-Fi reaches. It connects to us by itself.

  3. 3

    We take it from there

    We map what's on your network, write it all down, and start keeping watch.

What you get

A network you can finally see.

Your network, written down

Every device we find, with its name, address and maker. It updates itself when something changes, so you're never asking who set this up.

DeviceAddressMaker
Router192.168.1.1TP-Link
Printer192.168.1.31Brother
NAS192.168.1.40Synology

Watched day and night

We notice when something drops off or starts misbehaving, often before you do.

Router, last 30 days

Fixed from here

Our technicians reach your equipment through the box's encrypted connection. No remote-control apps, no holes in your firewall.

Advice in plain English

Expiring certificates, risky settings, forgotten devices. We spot them and explain them without the jargon.

Your say

Nothing changes until you say yes.

  • Every suggestion shows exactly what would change and why.
  • Small, safe fixes happen straight away. Bigger ones are done by a technician.
  • A full history of everything we've looked at or changed, in your portal.
SuggestionLow risk

Renew the router's security certificate

The admin page on your router uses a certificate that expires on 1 November. Renewing it takes about five minutes and won't interrupt your internet.

Router · NBN · 192.168.1.1

ApproveNot now

Questions people ask.

Do I need to be technical?

No. If you can plug in a phone charger, you can install it.

What does the box need?

A USB charger and your Wi-Fi details, which we set up before posting. It uses 2.4 GHz Wi-Fi, which almost every office router provides.

Can you see my files or emails?

The box looks after your equipment: which devices are on your network and how they're set up. It doesn't read your files or emails.

What if I want to stop?

Unplug it. The connection ends the moment it loses power.

Get your box.

Tell us a little about your business and we'll have one in the post.

hello@alwaysfixit.com